Cancellation & Refund Policy
Last updated: 24 July 2026
This policy explains how cancellations and refunds work for AppNext subscriptions. Please read it before purchasing a plan.
Subscriptions
AppNext offers subscription plans billed in advance. Your plan gives you access to paid features for the billing period you purchased.
Cancellation
- You can cancel your subscription at any time from your account.
- After cancellation, your plan remains active until the end of the current billing period; it simply does not renew afterwards.
- You will not be charged again once you cancel.
Refunds
- Subscription fees are generally non-refundable once the billing period has started, as the service and builds are delivered digitally and immediately.
- If you were charged in error, charged more than once for the same order, or were unable to access the paid features due to a verified fault on our side, you may request a refund within 7 days of the charge.
- Approved refunds are issued to the original payment method via Razorpay, typically within 5–7 business days.
How to Request
To cancel or request a refund, email support@nexttern.in with your registered email and order details. We aim to respond within 2 business days.
Changes
We may update this policy from time to time. The version in effect at the time of your purchase applies to that purchase.